Warranties & Support

We offer industry-leading warranties and support for all of our products. If you need help, our application engineering and quality control departments are available to troubleshoot your issues. We offer the following warranties:

LED products: Five-year limited warranty

Fluorescents and HID products: Three-year limited warranty

 

Ballasts and drivers:

 

We use ballasts and drivers from trusted brands like GE, Sylvania, Phillips, and Universal because of the warranties and specialized assistance they offer. See their contact information below to reach out directly; if you have any problems with their response, contact us and we can help.

GE:
Adam Pontius/Mike Brown
888-432-2552
adam.pontius@ge.com
michael.c.brown@ge.com

Phillips:
800-372-3331
customercare.us.lighting@philips.com

Universal:
Brittany Smith
800-225-5278
bsmith@UNVLT.com

Osram/Sylvania:
Jason Rice
877-636-5267
ds.warranty@osram.com

IOTA:
855-363-9527
techsupport@iotaengineering.com

ACE Electronics:
Renee Argumaniz
800-375-6355
service@aceleds.com

Lutron:
844-588-7661 
support@lutron.com

 

 

Savegreen lamps:

 

Five-year standard warranty; some lamps have a ten-year warranty option with registration.
See savegreen warranty for details.